Effective Date: June 1, 2025
These Client Terms and Conditions ("Terms") govern all professional services provided by MAVERICK Services Agency, operating as MAVERICK Investigative Service (collectively referred to throughout these Terms as "MAVERICK" or the "Agency").
By requesting, retaining, authorizing, or accepting services from MAVERICK, the client acknowledges that they have read, understood, and agree to be bound by these Terms.
MAVERICK provides professional investigative, process service, litigation support, consulting, security, surveillance, witness location, skip tracing, civil rights investigations, criminal defense investigations, background investigations, and other lawful professional services.
Acceptance of an assignment does not guarantee any particular outcome, result, successful service, recovery, prosecution, or litigation result.
No assignment is accepted until MAVERICK confirms acceptance.
MAVERICK reserves the right to accept or decline any assignment for any lawful reason.
Upon acceptance of an assignment and commencement of administrative work, a non-refundable Administrative Intake Fee of Thirty-Five Dollars ($35.00) is immediately earned.
Administrative work includes, but is not limited to:
The Administrative Intake Fee remains earned even if the client later cancels the assignment.
Unless otherwise agreed in writing:
Failure to make timely payment may result in suspension of services and collection efforts.
Assignments may be cancelled by the client at any time.
However:
Cancellation does not eliminate responsibility for payment of earned fees.
MAVERICK will exercise reasonable diligence in attempting service.
MAVERICK does not guarantee:
Additional attempts beyond those included in the quoted fee may incur additional charges.
Investigations are conducted using lawful methods and professional judgment.
Because investigations depend upon available facts and evidence, MAVERICK cannot guarantee:
Professional opinions are based upon information reasonably available at the time services are rendered.
The client agrees to:
MAVERICK may reasonably rely upon information provided by the client.
MAVERICK treats client information as confidential to the extent permitted by law.
Information may be disclosed only:
The client authorizes communication by:
Although reasonable safeguards are used, electronic communications cannot be guaranteed to be completely secure.
MAVERICK maintains investigative records in accordance with applicable law and internal record retention policies.
Unless otherwise agreed in writing, investigative work product, reports, photographs, video recordings, diagrams, notes, databases, and other materials remain the property of MAVERICK until all outstanding balances have been paid in full.
Investigative reports are prepared solely for the client who retained MAVERICK.
Reports may not be altered, edited, misrepresented, or used for unlawful purposes.
Court appearances, depositions, hearings, arbitration proceedings, mediation, and trial testimony are billed separately at MAVERICK's current rates.
Preparation time, travel time, waiting time, and appearance time are billable.
The client is responsible for all reasonable third-party expenses incurred on the client's behalf, including but not limited to:
MAVERICK is not a law firm and does not provide legal representation or legal advice unless specifically authorized by applicable law.
Clients are responsible for obtaining independent legal counsel when legal advice is required.
To the fullest extent permitted by applicable law, MAVERICK shall not be liable for indirect, incidental, consequential, punitive, exemplary, or special damages arising from services provided.
Except where prohibited by law, the maximum liability of MAVERICK shall not exceed the total amount actually paid by the client for the specific assignment giving rise to the claim.
The client agrees to indemnify, defend, and hold harmless MAVERICK, its owners, officers, employees, investigators, contractors, affiliates, successors, and assigns from claims, liabilities, damages, expenses, or attorney's fees arising from:
These Terms shall be governed by the laws of the state in which the services are contracted unless otherwise agreed in writing.
Any legal action relating to services provided by MAVERICK shall be brought in a court of competent jurisdiction located within the applicable venue permitted by law.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with any written service agreement, engagement letter, estimate, invoice, or written authorization issued by MAVERICK, constitute the entire agreement between the parties concerning the services provided.
MAVERICK may revise these Terms from time to time.
The version of these Terms in effect on the date MAVERICK accepts an assignment shall govern that assignment unless otherwise agreed in writing by both parties.
MAVERICK expressly reserves all rights, claims, defenses, remedies, and causes of action available under applicable federal, state, and local law.
Failure to enforce any provision of these Terms shall not constitute a waiver of any right or remedy.
By requesting services, submitting documents, authorizing work, signing an engagement agreement, paying an invoice, or otherwise directing MAVERICK to proceed with an assignment, the client acknowledges that they have read, understood, and agree to these Client Terms and Conditions.
MAVERICK Services Agency
Operating as MAVERICK Investigative Service
Website: https://www.maverickservices.us
For questions regarding these Terms and Conditions, please contact the Agency through the contact information published on the official website.
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